Ryan Knowledges Store
Owned and operated by Ryan Global Event Services
Effective Date: 17 July 2026
1. Introduction
Ryan Knowledges Store ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website and purchase our digital products.
2. Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number, if provided
- Billing information
- Payment information processed securely through our payment gateway
- IP address and browser information
- Purchase history
We do not store your payment card details. All card transactions are securely processed by our authorised payment gateway.
3. How We Use Your Information
Your information may be used to:
- Process your orders and payments.
- Deliver purchased digital products.
- Respond to enquiries and customer support requests.
- Improve our products and services.
- Prevent fraud and unauthorised transactions.
- Comply with applicable legal and regulatory requirements.
4. Sharing of Information
We do not sell or rent your personal information.
Your information may only be shared with trusted third-party service providers involved in payment processing, website hosting, email delivery, fraud prevention, or where required under Malaysian law.
5. Payment Processing
Payments made through our website may be processed by authorised third-party payment service providers, including ToyyibPay and CommercePay.
Payment service providers may collect and process information required to complete and verify your transaction according to their respective privacy policies and security procedures.
6. Data Security
We implement reasonable administrative and technical measures to protect your personal information against unauthorised access, disclosure, alteration, misuse or destruction.
However, no electronic transmission or storage method can be guaranteed to be completely secure.
7. Data Retention
Your personal information will be retained only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, process transactions, resolve disputes and comply with applicable legal obligations.
8. Cookies
Our website may use cookies or similar technologies to improve user experience, maintain website functionality, analyse website traffic and enhance our services.
You may disable cookies through your browser settings. However, certain website functions may not operate correctly after cookies are disabled.
9. Your Rights
Subject to applicable laws, you may request access to or correction of the personal information held about you.
You may also contact us to request the deletion of your personal information, subject to any legal or business record-keeping requirements that apply.
10. Personal Data Protection
We endeavour to handle personal information in accordance with the Personal Data Protection Act 2010 of Malaysia and other applicable Malaysian laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be published on this page together with its revised effective date.
12. Contact Us
Ryan Global Event Services
Trading as Ryan Knowledges Store
Email: sales@ryanknowledgesstore.shop
For enquiries concerning this Privacy Policy or the handling of your personal information, please contact us using the email address above.
13. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of Malaysia.
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