Ryan Knowledges Store
Owned and operated by Ryan Global Event Services
Effective Date: 17 July 2026
1. Introduction
These Terms and Conditions govern your use of the Ryan Knowledges Store website and your purchase of digital products from us.
By accessing this website, submitting an order or completing a payment, you agree to these Terms and Conditions.
2. Business Information
Ryan Global Event Services
Trading as Ryan Knowledges Store
Ryan Knowledges Store operates as an online business selling digital products and educational materials.
3. Digital Products
Products sold through this website are digital products, including e-books, educational notes, learning materials and related electronic content.
No physical product will be shipped unless clearly stated on the relevant product page.
4. Orders and Payment
An order is confirmed only after payment has been successfully received and verified by our authorised payment service provider.
Payments may be processed through third-party payment providers, including ToyyibPay and CommercePay.
Customers must provide accurate personal, contact and payment information when placing an order.
5. Prices
All prices displayed on this website are stated in Malaysian Ringgit unless otherwise indicated.
We reserve the right to change prices, promotions and discounts at any time. Any changes will not affect orders that have already been successfully paid.
6. Delivery of Digital Products
After successful payment verification, the purchased digital product will be delivered electronically to the email address provided by the customer.
Customers must ensure that the email address entered during checkout is correct and active.
Customers should check their inbox, spam, junk and promotions folders if the delivery email is not immediately visible.
Further information is available in our Shipping & Delivery Policy.
7. Licence and Personal Use
Purchasing a digital product grants the customer a limited, non-exclusive and non-transferable right to use the product for personal purposes only.
Ownership of the copyright and intellectual property rights remains with the respective owner.
8. Prohibited Activities
Customers must not:
- Resell, redistribute or share the digital product with other persons.
- Upload the digital product to websites, social media, messaging groups or file-sharing services.
- Copy or reproduce the product for commercial purposes.
- Remove copyright notices, ownership information or watermarks.
- Claim the product or any part of it as their own work.
- Use the product for any unlawful purpose.
9. Intellectual Property
All content on this website, including text, graphics, product covers, branding, layouts and educational materials, is protected by applicable intellectual property laws.
Unless otherwise stated, the content belongs to Ryan Global Event Services, Ryan Knowledges Store, Ashraf Wahab or the relevant copyright owner.
10. Educational Results
Our products are designed to assist customers with learning and examination preparation.
We do not guarantee that the use of any product will result in passing an examination, achieving fluency, obtaining employment or achieving any particular result.
Results depend on the customer's effort, consistency, ability, study method and personal circumstances.
11. Customer Responsibilities
Customers are responsible for:
- Providing accurate information during checkout.
- Providing a valid and accessible email address.
- Having suitable equipment and software to open the digital product.
- Keeping purchased files secure.
- Contacting us promptly if a payment or delivery problem occurs.
12. Cancellation and Refunds
Cancellations and refund requests are governed by our separate Cancellation and Refund Policy.
Please read our Cancellation & Refund Policy before completing your purchase.
13. Privacy
Personal information collected through this website will be handled according to our Privacy Policy.
14. Website Availability
We aim to keep the website and payment facilities available. However, access may occasionally be interrupted due to maintenance, technical problems, hosting issues, internet disruptions or circumstances beyond our reasonable control.
15. Limitation of Liability
To the extent permitted by Malaysian law, Ryan Global Event Services and Ryan Knowledges Store shall not be responsible for indirect, incidental or consequential losses arising from the use of this website or its digital products.
Where liability cannot legally be excluded, our total liability shall not exceed the amount paid by the customer for the relevant product.
16. Third-Party Services
Our website may use services provided by third parties, including payment gateways, hosting providers and email service providers.
These third parties operate according to their own terms, policies and security procedures.
17. Changes to These Terms
We may update these Terms and Conditions from time to time. The latest version will be published on this page with the updated effective date.
18. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.
Any dispute arising from the use of this website or the purchase of our products shall be subject to the jurisdiction of the courts of Malaysia.
19. Contact Us
Ryan Global Event Services
Trading as Ryan Knowledges Store